Contact LusoMarket
Thank you for visiting LusoMarket.
We value every customer and are committed to providing professional, timely, and friendly support before, during, and after your purchase.
Whether you have questions about a product, need assistance with an order, require shipping updates, or would like help with a return, our customer support team is always happy to assist you.
Customer Support
Website
Phone
(437) 771-2996
Business Address
LusoMarket
9130 Rue de l'Aquilon
Québec, QC G2B 4G6
Canada
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday
Closed
Order Support
If you're contacting us regarding an existing order, please include:
- Your Order Number
- Full Name
- Email Address used during checkout
- Brief description of your request
Providing these details allows us to resolve your inquiry more efficiently.
Shipping Information
We proudly provide:
- Free Worldwide Shipping
- Estimated Delivery: 7–10 Business Days
- Order Tracking Available
Tracking information will be sent via email as soon as your order has been processed and shipped.
Returns & Refunds
Customer satisfaction is our highest priority.
If you're not completely satisfied with your purchase, we offer free returns and refunds within 30 days after delivery.
For assistance with returns, simply contact our support team, and we'll guide you through the process.
Our Commitment
At LusoMarket, we believe excellent customer service builds lasting relationships.
Every inquiry matters to us, and we strive to respond to all customer emails within 24 business hours.
Thank you for shopping with LusoMarket.
We appreciate your trust and look forward to helping you on every journey.