Shipping policy
At LusoMarket, we're committed to delivering your order quickly and safely.
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
We proudly offer:
- Free Worldwide Shipping
- Estimated delivery: 7–10 business days
Please note that delivery times may vary due to customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your shipment.
Customs & Duties
Depending on your country's regulations, customs duties or import taxes may apply. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is accurate. LusoMarket is not responsible for delays or losses caused by incorrect shipping information.
Lost Packages
If your package appears lost or significantly delayed, contact us at support@lusomarket.space, and we'll work with the carrier to resolve the issue.